Guides
Buy a bigger plan, or top up mid-trip?
Start with roughly what you expect to use, and top up if you get it wrong. Topping up adds both data and days to the plan you already have, so guessing slightly low costs you very little, while guessing high means paying up front for gigabytes you will never touch and cannot get back.
Two things flip that advice, and both are much easier to deal with before you choose a plan than after. One is the plan type. The other is the fact that buying a top-up requires a working connection, which is a mildly awkward thing to discover at the exact moment you have run out.
Why topping up is usually the better default
A top-up is not a penalty for having guessed wrong. It adds its own data and its own validity days to your existing plan, so the window you have to use everything in gets longer at the same time as the allowance does. You are not buying a second, separate thing to keep track of.
That changes what the up-front decision is worth. If you overbuy, the surplus expires with the plan and you have paid for nothing. If you underbuy, you spend a minute on your phone mid-trip and carry on. Those outcomes are not symmetrical, which is why the sensible starting position is your honest estimate rather than your worst case.
Sizing that estimate is its own question, and How much data do I need? does it properly, with a breakdown by what you actually do on your phone rather than by trip length.
The first thing that flips it: Unlimited plans cannot be topped up
If you are looking at an Unlimited plan, this whole calculation changes, because there is no top-up available on one. They run for a fixed number of days and that is the commitment. When the days run out the plan ends, and continuing means buying a new plan rather than extending the old one.
So on Unlimited, the decision is about duration rather than allowance, and there is no correcting it later from inside the plan. Pick the number of days that covers your trip. What does Unlimited mean on a Halo plan? covers how the daily allowance works and what happens once you pass it, and Can I extend an Unlimited plan, or what happens when it ends? covers the handover if you need to keep going.
The second thing: you need a connection to buy a top-up
Buying a top-up happens on the same page you manage the rest of your plan from, and reaching a page requires being online. If you have run your data down to zero in a place with no wifi to fall back on, you have a chicken-and-egg problem for as long as it takes to find some.
In practice this is a small thing, because hotel wifi, a cafe, or a travelling companion’s hotspot all solve it in minutes. It is worth a moment of planning if your trip has stretches genuinely away from any connection: a few days of hiking, a long drive through somewhere remote, an island with patchy coverage. On those trips, size up front. On a city break, do not bother.
The practical habit that avoids the whole situation is checking your usage occasionally rather than never, and Check your remaining data shows where your phone keeps that figure.
What happens to data you do not use
Nothing good, which is the honest answer and the reason we would rather you did not overbuy.
Each plan has a validity period that starts when your eSIM first connects to a network at your destination. When that period ends, the plan ends, and any data still sitting in it is gone. It does not roll into a future plan and there is no credit for it. The same is true if you finish your trip early: the allowance was for that window.
There is also no grace period afterwards. Once a plan has expired you cannot top up into it, and the next step is a new plan instead. How Halo data plans work sets out the full lifecycle, and If your Halo eSIM has expired covers what to do if you are still abroad when it happens.
So how much should I actually start with?
Your honest estimate for the trip, from the activity breakdown in the help centre, and then leave it alone. Not your worst case, and not a round number picked because it felt safer.
The exceptions are the ones above: on Unlimited, buy the days you need because you cannot add more later, and if your trip includes real stretches without any connection to buy from, build in the headroom up front. Everything else is correctable in about a minute from wherever you are standing.
Plans and current prices for your destination are on the destinations page, and Top up your Halo data plan walks through the process itself if you want to see what it involves before you commit to anything.
In three lines
- Buy your honest estimate, not your worst case, because topping up adds days as well as data.
- On Unlimited plans there is no top-up at all, so buy the days your trip needs.
- Unused data does not roll over and expired plans cannot be topped up, so headroom you never use is money you do not get back.
Common questions
- Can I top up an Unlimited plan?
- No. Unlimited plans run for a fixed number of days and cannot be topped up or extended. If you want to keep going after the days run out, you buy a new plan.
- Do top-ups add days as well as data?
- Yes. A top-up adds both its own data and its own validity days to your plan, so the window you have to use it in extends too.
- Does unused data roll over?
- No. When the validity period ends, any data you have not used is gone. It does not carry forward to a future plan.
- Can I top up after my plan has expired?
- No. Once the plan has expired there is no grace period to top up into. At that point the next step is a new plan rather than a top-up.