Account & billing
- Check your remaining data Check your remaining data and days in My Halo, or use your phone’s data counter as an estimate.
- Can I extend an Unlimited plan, or what happens when it ends? Unlimited plans cannot be topped up or extended. When the days run out, buy a new plan and install it before the current one expires.
- How to get an invoice Download a PDF invoice for any Halo order from My Halo, add your company name, address and tax ID, and what to do if you cannot get into your portal.
- Refunds and cancellations Halo eSIM refund policy, how to request a refund, and what to expect during the refund process.
- Top up your Halo data plan How to add more data to your Halo eSIM when your current allowance runs low or runs out.
- Your receipt Where to find the receipt for a Halo order, what it shows, and how to print or save it as a PDF.